COOKIES
What is a cookie?
A cookie is simply a small text file. It isn’t a programme and doesn’t actively do anything on your computer.
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Why do we use cookies?
We use cookies to monitor and measure what visitors do on our Website. This allows us to know what areas of the site are popular, how often visitors come back, where they come from, whether they are using a PC or a mobile device and so on. Knowing how our site is being used means we can enhance users’ experience in the future.
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You have the ability to refuse the use of cookies by selecting the appropriate settings on your browser.
​What type of cookies do we use?
When visiting treatmyachilles.com you may have the following cookies placed on your computer:
a. Session cookie
This cookie lasts for the duration of your visit. It is destroyed when you close the browser or navigate away from the website you are browsing.
b. Session tracking cookie
These cookies are set on your first visit to any pages of the Website. They last longer than the duration of your stay and are used to help Us understand which parts of the Website are regularly visited and how we can improve the service We deliver.
c. Visit tracking cookie
These cookies are used by Us to track repeat visitors to the Website. We do this so We can build up a picture of how visitors use the Website and how best to improve Our service.
First Party Cookies
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Wix
Wix is the platform on which this Website is built. It uses cookies to identify site members and to let them log in, to identify bugs in the system, to measure the effectiveness and stability of the system, and for security and anti-fraud reasons.
Google Analytics, Google Tag Manager, Google Marketing Platform; Microsoft Clarity
These cookies are used to collect analytical information about how visitors use the Website. All web traffic and usage information is collected in an aggregate and anonymous form. We use this information for analytical purposes to evaluate the performance of our marketing campaigns, to compile reports and to make improvements to website content and user experience.
Google privacy information: https://policies.google.com/privacy?hl=en
How Google uses data from third party websites: https://www.google.com/intl/en/policies/privacy/partners/
You can opt out of Google Analytics tracking by installing a browser plug-in from https://tools.google.com/dlpage/gaoptout?hl=en
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Microsoft privacy information: https://privacy.microsoft.com/en-GB/privacystatement
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Microsoft Clarity cookie information: https://docs.microsoft.com/en-us/clarity/cookie-list
Mailchimp
We use Mailchimp to send our email newsletters. Mailchimp uses cookies to tell if emails have been opened and if people have clicked on links. This information can then be used to guide future email and promotion campaigns. It can tell us if we are sending out content that you enjoy and read or if we’re missing the boat and should change our content to make it more useful for you.
You can read Mailchimp’s cookies policy here: https://mailchimp.com/legal/cookies/#Cookies_served_through_the_Services
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​Third Party Cookies
Acuity Scheduling
We use Acuity Scheduling for our online booking system. When you book an appointment or call on our Website, Acuity Scheduling uses cookies to (i) personalize their service, such as remembering a user’s name so that the user will not have to re-enter it during a visit or on subsequent visits; (ii) monitor and analyse the effectiveness of their service and (iii) track your entries, submissions, and status in any activities during the booking process.
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You can deactivate these cookies by changing settings on your browser, but the service may not work properly if you do this. You can read more about Acuity Scheduling’s privacy and cookies policies (section 2.3) here.
If you have a Facebook account, these cookies will allow you to share content on the Website with your Facebook contacts. You will also be able to tell if you or your Facebook friends ‘Liked’ any content on the Website in the past. The cookies will also send some non-personal data to Facebook to gather aggregate information on how people interact with websites that use the “Like” button.
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Facebook does not use the information they receive to create a profile of your browsing behaviour or to show you targeted ads, although they may use anonymous or aggregate data to improve ads generally. Facebook delete or anonymise the information they receive within 90 days and don’t sell it to advertisers or share it without your permission.
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You can read Facebook’s data policy here: https://en-gb.facebook.com/full_data_use_policy
These cookies are set by the Twitter plugin on the Website pages. The majority of Twitter cookies are set if you are logged into your Twitter account. Twitter uses collected information for analytical purposes and to tailor content based on your interests, for example they will suggest who you should follow on Twitter. Tailored content is stored with only the browser cookie ID and is separated from other Twitter widget data such as page-visit information. After a maximum of 10 days, Twitter starts the process of deleting or aggregating Widget Data, which is usually instantaneous but in some cases may take up to a week.
Twitter's privacy policy: https://twitter.com/privacy
Content personalisation information and opt-out: http://support.twitter.com/articles/20169421
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YouTube
YouTube is used by the website to store and show video content. These cookies are set by YouTube to track usage of its services. The YouTube cookies are only installed when you press play.
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More information on how Google, who owns YouTube, uses cookies: https://policies.google.com/technologies/cookies?hl=en-US#how-google-uses-cookies
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​Flash Cookies/Flash Video
Flash cookies (also known as Local Shared Objects) may be stored on your computer when you have Adobe Flash installed and view Flash media, such as videos embedded using YouTube or Flowplayer. Flash Cookies are stored on your computer much the same as cookies are, however it is not possible to manage them using a browser.
Adobe’s website offers a tool to control Flash cookies: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html